ACQNET v5n033 (October 30, 1995) URL = http://hegel.lib.ncsu.edu/serials/stacks/acqnet/acqnet-v5n033 ISSN: 1057-5308 *************** ACQNET, Vol. 5, No. 33, October 30, 1995 ======================================== (1) FROM: Stephen Lacey SUBJECT: Suppliers of Singapore and Malay serials (35 lines) (2) FROM: Carol Kubala SUBJECT: RE: Baker & Taylor invoices (16 lines) (3) FROM: Jon Snurka SUBJECT: RE: Out-of-print quotes (64 lines) (4) FROM: Donna LaFollette SUBJECT: RE: Telephone solicitation (44 lines) (5) FROM: Peter Stevens SUBJECT: RE: Extra shipping charges (32 lines) (6) FROM: Peter Stevens & Edna Laughrey ( 2 replies) SUBJECT: RE: Native American Book Distributors (52 lines) (1)-------------------------------------------------------------- [NOTE: This was picked up from SERIALST. According to the ACQNET index, there are a number of recommendations in the ACQNET archives for Chinese, Indonesian, Pacific Rim and Singaporean vendors. See the ACQNET index on AcqWeb for specific issue references] Date: Thu, 12 Oct 1995 15:40:58 +22303754 From: Stephen Lacey (National Library of Australia) Subject: Supplier of Singapore and Malay serials For a number of years the National Library has been trying to maintain a regular supply of Singapore and Malay serials. We have previously used, and still persevering with, Chopmen and Select Books and have even plugged into the Library of Congress Singapore, Malaysia and Brunei Program. Has anyone had success in maintaining their serials supply and could you let me know your secret; or at least details of your vendor/s. Please direct any responses to me direct rather than to the list (unless the moderator thinks this information would be useful to a wider audience). Thank you in advance. ***************************************************************** _________________ T T T T T T T T Stephen Lacey, OIC Serial Orders I I I I I I I I National Library of Australia T T T T T T T T Phone: +616 2621321 =================== Fax: +616 2734322 ***************************************************************** (2)--------------------------------------------------------------- Date: Thu, 12 Oct 1995 16:28:54 -0400 From: Carol Kubala (Saxon Little Free Library) Subject: Baker & Taylor Invoices I have not seen the new B&T invoices yet but thanks for the warning. I thought their paper usage was at an extreme before. I always wonder if costs could be cut to all if they streamlined their billing operation. Sometimes I receive an envelope with an invoice (sometimes 1 title) daily. What a waste! The posting on this list gives me encouragement to phone B&T to voice my displeasure. Carol Kubala-Computer Services Saxton B. Little Free Library Columbia, CT 06237 (3)--------------------------------------------------------------- Date: Thu, 12 Oct 1995 16:37:44 -0400 From: Jon Snurka (Abracadabra Book Search Int'l.) Subject: RE: Out-of-print quotes (Ben Hood: ACQNET 5:31) >From: Ben Hood (Stonehill College) >Subject: Out-of-print quotes > >I'd appreciate hearing about anyone's experience with letting >out-of-print dealers ship titles automatically if they have prices >up to a maximum dollar amount ($50, $75?). I would like to respond to Ben Hood's question posted to ACQNET. I manage Abracadabra Booksearch International. In my experience, we prefer NOT to have a standing order with a customer, be it an institution or an individual. The reason being is that the book may not be the exact edition or condition required. Sometimes we will find a book after a year or longer searching and the customer will no longer need it. > We currently ask for quotes on all titles, and we have lost a few >offers during the past year due to the delay between our dealer >locating the book and checking with us on price and condition. >I'm inclined to change to some kind of maximum price system, >asking that quotes be sent only for titles priced above the >maximum. We do have books that are presold. This usually amounts to 5% or less of all sales. A presold occurs when our scout does not hold the book or when we find it in a catalog with wide distribution. Obviously, the quicker we can reserve a book, the better the chance it will be yours. Our scouts have been asked many times to hold their books for us for 2 weeks or longer. Most of our good scouts will do this for us. If a book does have the misfortune of being "Presold", we will blitz our scouts with the title until we find a replacement. Most times we will find a replacement in a short period of time. >I am curious whether this would have any drawbacks in terms of >rising costs, loss of control over the condition of the books or >types of bindings, etc. > >Ben Hood >Stonehill College I believe that it would be better to take the small risk of a book being presold rather than receiving a book that is not how you want it, or you no longer need. Yours in Books, Jon Snurka "Outside of a dog, A book is man's best friend" "Inside a dog, It is too dark to read" Groucho Marx ABRACADABRA BOOKSEARCH INTERNATIONAL 3827 W. 32nd Ave Denver, CO 80211 1-800-545-2665 fax 303-433-8040 e-mail abrabks@abrabks.com http://www.henge.com/~abrabks/welcome.html (4)--------------------------------------------------------------- Date: Thu, 12 Oct 1995 18:48:27 -0400 From: Donna LaFollette (Cal. State U.-Northridge) Subject: RE: R. Jasper's comments on telephone solicitation > Richard Jasper writes (in part) : > Subject: Telephone solicitations ... > Today I received the second call in as many weeks from a > telephone sales rep for a major STM publisher, asking to speak to > someone who selects materials in chemistry. ... > "Look," I told the marketing supervisor, "I don't have any > problem with your salesman, per se, but I think this is a > totally inappropriate way to solicit an academic library's > business." > And I then proceeded to tell him what I thought was appropriate. > All of which seemed to go right over his head. > > "What I can do is put you on our no call list," he pointed out. > > It's kinda sad, don't you think? Richard, I receive calls frequently, and I have found only one effective way to deal with this. I inform the caller that our library does not conduct any acquisitions transactions over the phone, and that we require all advertisements or offers to be in writing. I then ask them to send a blurb or offer to our mailing address, to the attention of the appropriate bibliographer. In most cases, the caller takes our mailing address, hangs up relatively satisfied, and sends the blurb out quickly. Sometimes the caller says, "No, this is a phone offer only," in which case I tell them I can't help them until they put the offer in writing. Usually, I receive a fax or written notice of the offer within 2 days. ;-) There are companies which continually call (CorpTech comes to mind instantly) every time a new edition comes out. I tell them the same thing every time. Most companies, however, save themselves the dime and place us on a mailing-only list. Donna LaFollette Library/Acquisitions California State University Northridge (5)---------------------------------------------------------------- Date: Fri, 13 Oct 1995 14:35:31 -0400 From: Peter Stevens (Univ. of Washington) Subject: RE: K. Schmidt on extra shipping charges I think, Karen, that there is no question that you are right, but that may not be the correct question. Your AV vendor may not be the producer of the defective product, so they may also have to absorb the cost of returning the item to the producer and the cost of the shipping to them of the replacement. Those costs have to be covered in some way. Maybe the question is why do you use a vendor whose business practices irritate you? Most (but not all) of our vendors ship replacements for defective copies free-freight. If the answer is that you can only obtain these materials from this vendor, then the question--in my mind--is whether it's worth the bother of trying to cancel the shipping charges. Like many libraries, we do not bother to return inexpensive books which turn out to be duplicates; we donate them to other libraries or discard them as not worth the cost to return them. Shipping costs typically are a very small part of the overall materials or acquisition cost, in any case. /\ ------------------------------------------------/ \/\ Peter H. Stevens /__ / \ Head, Acquisitions Division |/ \ /\ University of Washington Libraries, Box 2900 / / \ Seattle, WA 98195-2900 / /____\ stevens@u.washington.edu -------- | Tel: 206-543-1919 Fax: 206-685-8782 | | Acquisitions Division: http://staffweb.lib.washington.edu/acq/ ----------------------------------------------------------------- (6)---------------------------------------------------------------- Date: Fri, 13 Oct 1995 14:09:30 -0400 From: Peter Stevens (Univ. of Washington) Subject: RE: Native American Book Distributors -- Creative Solution My guess is that this outfit is either a Gille operation or is distributing Gille publications (since California and Michigan addresses are suspect). According to OCLC, the second edition of this dictionary was published in 1991 by American Indian Publishers at one of the Gille' California addresses--and 157 libraries have attached holdings. The various Gille operations nowadays seem to be publishing mostly reprints, so the second edition may or may not be significantly changed from the first edition. The OCLC records for the two editions suggest that the second may be longer. Since this library lost a large sum of money to the Gilles on a prepayment many years ago, I've ordered many Gille reprints as a way to recoup our lost monies. Our internal order records indicate that no invoice is to be paid. I credit the amount of each invoice against the debt which they owe us, returning the invoice with a letter explaining my action. I've never had any repercussions from this practice and I've never been blocked from receiving reprints. I'm getting close to fulfilling their debt to us, too. ***************************************************************** Date: Tue, 17 Oct 1995 23:43:34 -0400 From: Edna Laughrey (Aux Amateurs de Livres) Subject: RE: Acqnet 5:22 - Native American Book Distributors Jey Wann asked if Native American Book Distributors was associated with the Gillies. It is very likely a Gille, although I do not have the specific address to be able to confirm that. I thought your audience would like to know more. Several years ago I was able to connect a Hamburg, MI address that was advertising Native American literature with some of the Gillee addresses in St. Clair Shores, MI. I also drove pass the Hamburg address and found a nice home on a lake with two snowmobiles in the driveway. I am assuming that the works now being promoted are also linked to the Gille name since Hamburg is a small community of a few thousand people. It is important to remember that the Gille operations earned their reputation by cashing checks for prepayed orders and neglecting to supply the material. Some of the Gille imprints did publish materials that were distributed in the normal, honest fashion. No one should prepay for material unless you are convinced the publisher is reputable. Edna Laughrey North American Representative Aux Amateurs de Livres 313-429-1029 ****** END OF FILE ****** ACQNET, Vol. 5, No. 33 ****** END OF FILE ******