ACQNET v8n021 (June 8, 1998) URL = http://hegel.lib.ncsu.edu/stacks/serials/acqnet/acqnet-v8n021.txt ISSN: 1057-5308 *************** ACQNET, Vol. 8, No. 21, June 8, 1998 ==================================== (1) FROM: P. Stevens SUBJECT: Report from Feather River: part 2 of 2 (153 lines) (1)---------------------------------------------------------------------------- Date: Mon, 01 Jun 1998 11:12:10 -0700 (PDT) From: Peter Stevens (Univ. of Washington) Subject: Feather River report, continued [Ed. Note: This is a continuation of Peter Stevens' report, begun in Vol. 8, no. 20] PUBLISHERS ON THE WEB: FROM ADDISON TO ZIFF (Virginia Scheschy, University of Nevada Reno, scheschy@unr.edu) The Web has rapidly become extremely popular with publishers, as a way of not only making available information about their publications but also as a method for direct sales to consumers (sometimes at a discount). There are sources on the Web for locating publishers who are represented on the Web, as well as for finding traditional book stores and online bookstores. There are even sources for locating authors' homepages. Some online bookstores cover all types of books while others specialize in particular types of books (such as cookbooks), often providing services far beyond what traditional bookstores could provide. Online bookstores have extended to many countries worldwide. Saturday, May 16, 1998: WHO'S NUMBER ONE: EVALUATING ACQUISITIONS DEPARTMENTS (Peter Stevens, University of Washington, stevens@u.washington.edu) Libraries tend to avoid competitiveness, just as they tend to avoid comparing themselves in terms of the excellence of their services. Competition can also be seen, however, as a way for people (or organizations) to improve their services by delineating what constitutes excellence. For acquisitions librarians, discussions of what criteria distinguish the top-performing acquisitions departments should help weaker departments become stronger by providing a common yardstick for measuring their level of excellence. A two-page handout of 21 suggested criteria for large academic acquisitions departments was handed out, complete with suggested scoring values as a basis for discussion. Of those librarians completing the scoring sheet, the top scorer was Stanford, followed by the University of Vermont, with the University of Washington in third place. There was general agreement that the criteria and scoring values were heavily weighted towards larger acquisitions operations that exploit approval programs and electronic mechanisms. LIBRARIES AND VENDORS WORKING TOGETHER FOR A CHANGE (Keith Schmiedl, Coutts Library Services, keith@wizbang.coutts.on.ca) Library book vending has become savagely competitive around the world, with the only competitive advantage to be gained by taking business from another book vendor, since the book market for institutional sales is declining. Book vendor costs are rising faster than book prices while library materials budgets are acquiring fewer units. Discounts from publishers to vendors are shrinking at the same time that libraries are pushing for higher discounts from vendors. Publishers are increasing their freight charges to vendors at a time when many vendors give libraries free freight. Vendor discounts have now risen to unprofitable levels in an industry characterized by extremely small margins. Despite this gloomy marketplace, library vendors must also make major investments in technology. The kinds of decisions that book vendors must make have become much more complex, as the library arenas have grown more complicated. In the past, fewer than a handful of library staff made decisions about vendors; now, vendors often face committees or groups of up to 300 library staff, many without any knowledge of acquisitions or approval programs. Books are no longer the number one topic for vendors; today it's shelf-ready processing, the Web, interfaces with integrated library systems vendors. Consortia have emerged as major players, with consortial tender decisions more widespread, narrowing the number of customers and greatly increasing the leverage and impact of these major players. Higher education funding is tighter and library materials budgets are under great pressure from inflation and from the costs of library technology. Increasingly, the value-added services that vendors offer will be critical to their survival in the library market. Getting the right book fast at the right price is merely the floor for all vendors now--not enough to distinguish the best vendors. The trend towards fewer, larger vendors will continue, as will outsourcing and increasing reliance by libraries on approval programs. Publishing will continue to become more diverse and remain highly disorganized as a result. Vendors have to rely on the distribution channels of publishers, which are appallingly bad. What's badly needed is the ability to exchange information electronically, including orders, claims, reports, invoices. As a community, libraries, publishers and vendors need to come together and implement standards that permit electronic communication among all these sectors. The technology is available today. Strategic business partnerships need to be formed for the mutual success of all parties. Longer term relationships need to be established among libraries and vendors that provide mutual benefits of an exclusive nature, based on contracts that benefit both sides equally. What is needed is more trust and more flexibility in these contracts and in these relationships and a greater appreciation by libraries of the business realities of vendor survival. LIBRARIES 'IN DUTCH:' THEIR RESPONSE TO THE ELSEVIER-KLUWER MERGER (Carol MacAdam, Swets) The number of library consortia has now grown to huge numbers. With 20% of all academic journals, the merger proposal between Elsevier and Kluwer galvanized the library community. One of the first major library responses came from European library consortia, who banded together to assemble licensing principles in October 1997. While publishers were concerned about authors' rights and profitability, libraries were driven about concerns for serials costs, inflation in those costs, archiving, copyright and incompatible technologies. These European library licensing principles focused on libraries acting together consortially, aiming towards better access for more users, with as many titles as possible, without any no-cancellation policies. Libraries need to be able to provide access to all their users, including walk-ins, with downloading and e-mail, plus electronic interlibrary loan, plus archiving. Other European library licensing principles included abstracts at no added cost, electronic full-text to appear before or simultaneously with print, a maximum 7.5% added cost for electronic access the first year, then no added cost for subsequent years. For electronic-only access, the cost should be less than print, to a maximum of 80% of print cost. Searches had to be anonymous, with use data available to libraries and with sharing of such data permitted. In the U.S., the Consortia of Consortia discussed the European licensing principles and decided to draft its own principles from scratch in time for ALA Midwinter. The European consortia then joined the U.S. consortia in an international coalition of library consortia, numbering 60 consortia, which came up with joint licensing principles, endorsed by all consortia. These new licensing principles addressed a number of major areas, starting with budgeting, fair use, archiving and moving on to the goal of obtaining valid information for more users at a reasonable cost, with risks to be shared equally. Publisher research and development was to come out of shareholder costs rather than recouped from current product prices, with electronic access to be less costly than paper. MARC and Z39.50 standards were to be fully supported. What is needed now is to hear from the publishers themselves, as publishers and libraries move tentatively into a new arena of services to library users. OPEN DISCUSSION By this point in late afternoon, attendees were understandably tired, so this discussion was relatively short. As with the questions and discussions that followed each speaker, there were lively interchanges among acquisitions librarians, collection development librarians and representatives of library vendors. The first issue discussed was the value of personal visits by vendors to libraries and to library conferences, particularly state library conferences. Increasingly, vendors are noting low traffic volumes in the exhibit spaces of conferences, particularly at state and smaller conferences. Another issue of discussion was library selectors and the increasing demands on their time, which impacts acquisitions efficiency. Yet another discussion topic was decentralized acquisitions, with central acquisitions departments dispersed to branches (usually with disastrous consequences in efficiency). All in all, conference attendees felt that this year's topics and discussions were relevant, timely and provocative. All that is needed in the future (besides sunnier weather) is higher visibility and attendance at this high-quality, small and intimate conference. ****** END OF FILE ****** ACQNET, Vol. 8, No. 21 ****** END OF FILE ******